Nexora.ai is a marketplace for Forex trading bots, crypto trading bots, and AI trading tools. When you use our platform, you trust us with your personal information — and we take that responsibility seriously. This policy explains, in plain language, what we collect, why we collect it, and how we protect it. We are committed to safeguarding your data and being transparent about how it is handled.
1 Information We Collect
We collect information you provide directly, information generated through your use of the platform, and information from your device. This falls into four main categories:
Account Information
- Name
- Username
- Email address
- Password (encrypted)
Seller Information
- Business information
- Payment information
- Verification documents
Transaction Information
- Purchases
- Orders
- Downloads
- Payment records
Technical Information
- Browser type
- Device information
- IP address
- Usage analytics
2 How We Use Your Information
We use the information we collect to operate, improve, and secure the platform. Specifically, we may use your data to:
Create Accounts
Process Orders
Provide Downloads
Verify Sellers
Improve AI Tools
Improve Support
Prevent Fraud
Improve Security
3 Cookies & Tracking
We use cookies and similar technologies to keep the platform working, remember your preferences, and understand how the site is used. You can control cookies through your browser settings.
Essential Cookies
Required for core functions like login, cart, and checkout. The site cannot work properly without them.
Analytics Cookies
Help us understand how visitors use the platform so we can improve it.
Performance Cookies
Measure speed and reliability to help us optimize the experience.
Preference Cookies
Remember your settings and choices for a more personalized experience.
4 Payments
Payments may be processed through trusted third-party payment providers. When you pay, your payment details are handled securely by these providers.
- Nexora.ai does not store your complete card information on our servers.
- All transactions are encrypted in transit using industry-standard protocols.
- Payment providers process your data under their own privacy and security standards.
5 Seller Data
Sellers may provide content and documents in order to list and sell their products. This may include:
Bot Files
Documentation
Images
Verification Documents
Seller content is stored on secure infrastructure with restricted access. Verification documents are used only to confirm seller identity and eligibility, and are protected with the same care as all sensitive data.
6 Data Security
We apply layered security measures to protect your information from unauthorized access, alteration, or loss:
Encryption
Industry-standard encryption protects data in transit and at rest.
Secure Infrastructure
Protected servers and databases with hardened configurations.
Access Controls
Restricted, role-based access to sensitive data.
Monitoring
Continuous security monitoring to detect and respond to threats.
7 User Rights
You have control over your personal information. Depending on your location, you may have the right to:
Access Data
Correct Data
Delete Data
Request Data Export
Close Account
To exercise any of these rights, contact us using the details in the Contact section below.
8 AI Tools Data
Nexora's AI tools may process the information you provide to deliver results and recommendations. These tools include:
AI Bot Finder
Strategy Generator
Risk Analyzer
Market Insights
Trader Joe Assistant
Your data is not sold. We never sell your personal information to third parties.
AI interactions may be used in aggregated, de-identified form to improve the quality of our services.
9 Third Party Services
To operate and improve the platform, we may use trusted third-party services. Each operates under its own privacy policy:
Supabase
Stripe
PayPal
Google Analytics
Binance APIs
CoinGecko APIs
10 Contact Us
If you have questions about this Privacy Policy or how your data is handled, reach out anytime:
Contact Support